Shipment processing time

All orders are processed within 2-3 business days , please be mindful we are located in Puerto Rico and delivery delays can occasionally occur. We try our hardest to avoid that inconvenience.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within under 24 hours.

• First Pharmacy IS NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES.
• ONCE an ORDER HAS BEEN SCANNED BY THE MAIL CARRIER, First Pharmacy WILL CEASE TO HAVE ANY LIABILITY PERTAINING TO THE ORDER DELIVERY; all items at that juncture will be considered the sole responsibility and property of the customer.